Solutions – Retail

The retail market is as multi-faceted as it is varied. Retailing today does not focus purely on the high street but needs to encompass all areas of a user purchasing experience, be it online, in store, single point or specialist focus. In this very competitive market time is of the essence and satisfying customer need efficiently, accurately and in a timely fashion can make the difference to gaining repeat custom or losing that customer to the competition.

Deploying Networker across a retail organization brings significant benefits to the customer and the retailer.

For the retailer, Networker enables;

• the ability to broadcast offers to multiple sites and managers from a single point, in a single action
• the ability to host online meetings and teleconferences, reducing travel and time costs
• the ability to check stock levels and move stock efficiently around outlets to service customer requirements
• secure communication with managers in outlets, suppliers, business partners

For the user, Networker enables;

• increased collaborative working and information sharing in real time
• secure communication with the people within their network
• recording and archiving of communications for auditing and action purposes
• better service levels to the customer by providing instantaneous access to information 

Several large high street brands have deployed Networker across their environment. Below is a sample of how Networker is being utilized within the retail sector.

Leading UK High Street brand deploys Network to 150 sites to push sales communications...more