Travel and Tourism

With the growth of online purchasing of commercial and private travel, Travel Agencies and Hoteliers need to find ways of constantly improving speed of service to their client base and attracting new clients to their offerings. This market traditionally communicates with multiple sites and agents throughout the globe, so effective and secure communications are key to the integrity and confidentiality of their offering.

Agents also have to provide support to clients aboard who may face last minute travel or accommodation difficulties. Knowing they can instantly log in from any internet connected computer to see their travel agents’ availability and communicate in real-time with them is a personal service and differentiator travel agents are now considering offering their high value customers.

Within the time critical world of travel and tourism, Networker enables users to embrace real time collaborative working that increases user productivity and efficiency through the following;

• Visibility of contacts to accelerate information sharing
• Securely communicate to maintain discretion on business transactions
• Ability to have multiple conversations taking place at any one time irrespective of geographies and time zones
• Ability to broadcast offers to many offices from a single point and in a single action
• Reduced costs by using Networker for e-Meetings and teleconferences negating the need to travel

Case Studies

Presence Networks has had significant success within the travel and tourism market. Below are some of the ways in which organisations within this sector are utilizing Networker to gain competitive advantage and improve their service levels to their clients.

The Student Travel Agency uses Networker in real time management of their global business

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